The  Freeman  Institute’s™
Two Day Generic "Stand Alone" Program
(Utilizing the Power of Agreement Process)

Needs Assessment Required to Understand Specifics Issues

Workshops    Retreats   Seminars   Conferences   Conventions
N o   B u l l.    N o   H y p e.

* Introduction
Problem Solving Terms
The Problem Profile
Steps in the Problem Solving Process
* Step One – Identify the Problem
Potential Problem Areas
Problem List Development
Problem Classification
* Step Two – Rank Problems
Primary/Secondary Ranking Method
Primary/Secondary Ranking
* Step Three – Identifying Probable Causes
Developing a Probable Cause Chart for General Problems
Example – Probable Cause Chart
Probable Cause Chart
Developing a Probable Cause Chart for Process Problems
Example – Probable Cause Chart
Probable Cause Chart

* Step Four – Confirm Actual Cause
Use of Facts to Confirm Actual Cause
Collection of Facts
Display of Facts
Flow Chart
Location Charts
Graphs
Bar Graphs Interpretation
The Three Steps in Bar Graph Construction
* Step Five – Set Solution Goals
Setting Solution Goals
Example – Solution Goals Chart
Solution Goals Chart
* Step Six – Decide on Solution
Developing a List of Solution Options
Example – Solution Options Chart
Solutions Options Chart
Foundational Considerations
Specific Issues for Analysis
Example – Solution Fact Sheet
Solution Fact Sheet
* Step Seven – Develop Action Plan
Planning for Action
Example – Action Plan
Action Plan
* Team Problem Solving Supplements

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The Freeman Institute™ 1103 Burkhardt Lane, Severn, Maryland 21144
TEL 410-729-7800   CELL 410-991-9718   FAX 410-729-0353
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