"Dealing With People Who Drive You Crazy!"®
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Freeman Institute. All rights reserved. Nothing on this
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Note: Reproduction of any kind, including cutting and pasting, is
A. Freeman, Ph.D.
T h i
s i s f o r e x e c u t i v e s
o n l y.
A success coach is
kind of like your secret
business partner who is
to your success -- and you get to keep the profits.
Here is what busy leaders over the years have said about coaching:
-- "...insurmountable tasks have been broken down
into bite-sized chunks."
-- "Just by meeting over the phone regularly, this
experience kept me anchored, focused, and
accountable and gave me
deadlines for accomplishing things I have always wanted to
-- "My spouse would have never allowed me to bounce
all those crazy thoughts and ideas around in
-- "I wish I had invested in myself like this a
* Here are some of the initial fears
that have been expressed about the coaching
-- "Will this be absolutely confidential?"
-- "Will I be wasting my time? In other words, will
it take 8-10 weeks for me to discover that it doesn't
-- "Will it be too expensive?"
-- "Will he think less of me if I openly share my
-- "Is he truly competent?"
-- "How do I really connect with someone whom I
have never met, except over the telephone?"
"Coaching with Dr. Freeman stretched me
both personally and professionally..."
Some years back I was speaking at
an event in Georgia. After the meeting the CEO of a major firm asked
me to dinner that evening. He started the conversation by saying,
"I have a lawyer to keep me legal, a CPA to keep me liquid, a
secretary to keep my schedule straight, and a doctor to keep me
healthy. But I have no one to help me assess the real condition of
my internal world. Can you give me a mental, emotional and spiritual
I had never thought about
such a thing. I attempted to be helpful, but felt completely lost in
doing what he wanted.
led me to think about an "Internal
first for myself and then possibly for others. Since then, as
chaplain for the NBA Washington Wizards (for 19 years) and as a
board certified professional counselor/ behavior analyst, I have
successfully facilitated an "Internal
Audit" with a number of pro athletes
I am an "absolute
nut" about confidentiality. Working with professional athletes
taught me an important lesson: You can either talk TO an athlete or
you can talk ABOUT an athlete -- but you cannot do BOTH. I bring
this integrity into the coaching relationship.
Specific personal skills are needed
to face the challenges and complexities of the work world.
Professional coaching at The Freeman Institute provides clients in
leadership positions with tools for developing greater personal and
organizational effectiveness. Coaching clients are helped to:
- discover and develop effective
- transform new and established
- manage organizational chaos and
- recognize and channel formal and
informal authority relations
- apply and adapt skills to a
variety of personal and professional settings
- find answers to organizational
conflicts and dilemmas
- achieve balance between work and
Coaching differs often from
psychotherapy in that the focus is much more
"here-and-now." Attention is given to finding real-time
solutions to real-time challenges. Sessions may be held in the
Baltimore/Washington region at our office. An approach could include
anything from a one-time meeting for specific problem-solving to an
ongoing long-distance relationship over the telephone aimed at
long-term personal and professional change. Coaching is another way
we practice care...
In addition, our organizational effectiveness concepts help
individuals get started or move beyond a variety of impasses. We
teach organizations the skills they need to create: mission and
vision statements, common language, basic infrastructure,
collaborative teams, strategic plans, future searches and community.
We not only work to alleviate personal and organizational problems,
we promote a process of self-understanding, adaptation, and change.
We custom design training on a variety of topics. Check out our
seminar program specialties linked below.
Here are some more of the subjects
Beyond career or material success,
what is the core purpose of my life? Am I moving from power to
- Am I content with who I
- Does my family recognize the
authenticity of my life?
- Do I have a flow-through
- Do I have a quiet center to my
- Is my humility genuine?
- Is integrity in the small
matters built into my reflexes?
Want a free (30-min.) living
brochure? An "Internal
be experienced by selecting one of two options:
- Sixteen-week EXECUTIVE A PLUS
- On-going, long-distance
telephone success coaching
Take the time to also read the e-publication
from DiversityInc.com "Cultural Coaches: Help For
Executives Who Don't Get It".
Management / Critical Incidents Coaching for Key Employees*
To Whom It May Concern,
This letter is to provide a reference to our
affiliation with Dr. Joel Freeman during the past
several years at National HME, Inc. We first engaged
Dr. Freeman for our national manager’s conference in
2009 to speak to our leadership, providing methods of
improving communication and excellence in service.
The success of his presentation lead us to engage in a more in
depth relationship joining our team as our Corporate
Coach that was expanded throughout our organization
to three levels. All of our executives were involved
with Dr. Freeman on a monthly basis and our upper level
and mid-level managers were involved on a less frequent
basis. Dr. Freeman was involved in our
management/leadership meetings yearly.
During his four years with National HME, he was able to work
closely with our management team developing a company
culture that was broad and deep. Our company
experienced rapid growth for several years expanding
from one location in Texas to forty operating
distribution sites throughout thirteen States. National
HME, Inc. specializes in providing medical equipment for
the hospice industry serving more than 20,000 patients
on a daily basis and 400 teammates.
His expertise in developing and implementing a corporate
Code of Conduct was invaluable. The leadership of
National HME was very impressed with Dr. Freeman’s
ability to ensure that communication and accountability
was always in the forefront of the organization. With
the growth of any organization it is imperative that
openness and an ability to have a voice in the direction
is recognized and appreciated. This was a valuable and
priceless direction that we enjoyed with the skill
level that Dr. Freeman provided for our
I recently stepped out of the role as the CEO of
National HME, Inc. and now in a more passive role as the
Executive Chairman. I have worked with Dr. Freeman in
other organizations for many years prior to National HME,
Inc. and would certainly recommend him as a great
contributor for excellence in your business endeavors.
National HME, Inc., Executive Chairman & Founder
|To whom it may concern:
Dr. Joel Freeman has been a personal coach, friend and confidante for
the past 10 years. We originally set up our coaching sessions to help me
find a way to blend my extremely stressful, busy and hectic schedule
with my personal and spiritual life. I needed to find a better way to grow.
In the beginning, the idea of “wasting” one or two hours of my time
discussing and seeking guidance for direction in these areas, was
counter to my gut instincts. My traditional idea of building and
expanding the business was to dedicate every moment of the working day
to achieving greater success for our company. I wasn't sold on taking
time out of my busy schedule for personal reflection.
I knew Joel as an insightful and dedicated person and had had many
thought-stirring conversations with him. I had also been exposed to his
books and videos. So I decided to give executive coaching a try.
I originally thought that our periodic coaching sessions might last a
limited period of time, helping me traverse some bumps in the road and
then ending. I am sure that this is what works for some people. However,
I have discovered just the opposite. Joel has been and still is a vital
personal and business ally. Here we are, many years later, and we are
still meeting on a regular basis.
Our coaching time together has become a priority in my business life
because it continues to give me perspective, keeping me balanced in my
constant pursuit of greater success.
William I. Kissinger, CPA/PFS, CFP
Kissinger Financial Services
100% Satisfaction Guaranteed. Period.
Streaming Video Clip of Dr. Freeman
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out the Cultural Diversity Links
Native American Indians
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Asians and Asian Americans African
European Americans Multiracial and
(This Rudyard Kipling poem was obviously written
for men, but its message transcends gender.)
If you can keep your head
when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;
If you can wait and not be tired waiting,
Or being lied about, don't deal in lies,
Or being hated don't give way to hating,
And yet don't look too good, nor talk too wise:
If you can dream - and not make dreams your master;
If you can think - and not make thoughts your aim,
If you can meet with Triumph and Disaster
And treat those two impostors just the same;
If you can bear to hear the truth you've spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build 'em up with worn-out tools:
If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings
And never breathe a word about your loss;
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you.
Except the Will which says to them: "Hold on!"
If you can talk with crowds and keep your virtue,
Or walk with Kings - nor lose the common touch,
If neither foes nor loving friends can hurt you,
If all men count with you, but none to much;
If you can fill the unforgiving minute
With sixty seconds' worth of distance run,
Yours is the Earth and everything that's in it,
And - which is more - you'll be a Man, my son!
"The longer I live, the more I realize the
impact of attitude on life. Attitude, to me, is more important than
facts. It is more important than the past, than education, than
money, than circumstance, than failures, than successes, than what
other people think or say or do. It is more important than
appearance, giftedness, or skill. It will make or break a
company...a church...a home. The remarkable thing is that we have a
choice every day regarding the attitude we will embrace for that
day. We cannot change our past...we cannot change the fact that
people will act in a certain way. We cannot change the inevitable.
The only thing we can do is to play on the one string that we have,
and that is our attitude. I am convinced that life is 10% what
to me and 90% how I react to it. And so it is with you...we are in
charge of our attitudes".
-- Charles Swindoll
With People Who Drive You Crazy!"®
Box 305, Gambrills, MD 21054
TEL 410-729-4011 CELL 410-991-9718 FAX
success coach -- Coach University -- executive
coach -- critical incident debriefing -- stress coach -- anger coach --